Operations Manager
Position: Operations Manager
Location: Bhanimandal, Ekantakuna Rd, Lalitpur, Nepal
Employment Type: Full Time
Application Deadline: April 25, 2026
Job Description:
Glocal, with over a decade of work in education, skills, and youth development, operates with established systems, processes, and partnerships. The Operations Manager will lead execution across the organization ensuring these systems run effectively, while strengthening them to be more robust, scalable, and future-ready.This role is responsible for translating the company’s strategic vision into action through strong team management, structured workflows, and consistent delivery of high-quality work.
Core Responsibility Areas:
1. Team Management
- Lead and coordinate team/project leads across all Glocal verticals
- Ensure clarity in roles, responsibilities, and deliverables
- Run structured review systems
- Strengthen team capacity through hiring, mentoring, and performance management
2. Workflow & Execution Excellence
- Ensure smooth functioning of existing operational systems and processes
- Improve and refine workflows to enhance efficiency and coordination
- Track execution rigorously and resolve bottlenecks in real time
- Build a culture of ownership, timelines, and quality delivery
3. Strengthening Systems & Processes
- Build on Glocal’s existing systems, improve and scale them
- Make processes more structured, documented, and outcome-driven
- Introduce better tracking, reporting, and coordination mechanisms
- Ensure systems are aligned with future growth and expansion
4. Project Initiation & Delivery
- Take ownership of initiating and operationalizing new projects
- Convert strategic ideas into clear execution plans
- Oversee delivery across programs, events, and partnerships
- Ensure consistency, quality, and impact across all initiatives
5. Organizational Operations
- Oversee day-to-day functioning across all units
- Ensure internal communication and coordination is effective
- Reduce operational dependency through structured systems
- Maintain operational discipline across teams
6. Growth & Expansion Focus
- Drive growth across programs, partnerships, and geographies
- Identify and pursue new opportunities aligned with Glocal’s mission
- Support expansion into new geographies and sectors
- Ensure scalability of existing initiatives
7. Strategic Execution
- Translate organizational vision into actionable plans and outcomes
- Work closely with MD to prioritize and execute key initiatives
- Ensure strategy is reflected in day-to-day work and outputs
- Maintain focus on quality, impact, and long-term growth
8. Client & Partner Delivery
- Ensure high-quality delivery and experience for all clients and partners (governments, development agencies, corporates, educational institutes)
- Act as a key coordination point to ensure commitments, timelines, and expectations are met
- Maintain professionalism and consistency in all external engagements
- Strengthen long-term relationships through reliable execution and credibility
Required Profile
- Proven experience in education/skills/development sector/consulting
- Proven track record in client relations, team management and multi-project execution
- Experience working in structured yet fast-evolving environments
- Strong ability to improve systems and drive organizational efficiency is a plus
Core Traits
- Execution-focused with strong follow-through
- Strong people and workflow manager
- High ownership and accountability
- Structured thinker with problem-solving ability
- Ability to balance systems with agility
- Growth-oriented and forward-looking
Growth Path
Transition into formal COO role based on performance. This role is for someone who can bring structure to complexity, strengthen what exists, and build what’s next while ensuring Glocal’s vision is reflected in consistent, high-quality execution.
How to Apply
Please email your CV and cover letter at career@glocalnepal.com
Deadline: April 25, 2026
